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Hey Welcome To WestCo. spa Here Are Some Requirements You’d Need To Read Before Booking. To cancel or reschedule appointments , Go to the confirmation email and click cancel/reschedule button. your appointment has to be cancelled/rescheduled at LEAST 48 hour prior to appointment time. your deposit still goes towards your service, but however you are required to pay the remaining balance In "FULL" amount for the service If You No Show! EVERYONE GETS A TEXT AN EMAIL REMINDER • Deposits are required when booking and our nonrefundable and non-transferable. The deposit goes toward your service. • tardiness – There’s a 10 minute grace period! please be sure to arrive on time as a $25 late fee is acquired after 11 minutes of tardiness after 15 the appointment will be cancelled. • Balance – all remaining balances are due via Cash, Tap or Debit Zelle is Now Accepted . No Apple Pay or CASH APP! •No ADD ONS at The time of service, you will be charged a $25 inconvenience fee on top Of the price of service! •No phones During Art •No Extra Guest!!!! IF THEY ARENT BEING SERVICED THEY THEN THERE NOT ALLOWED! •Please Wash Your Hands Before the start of your service. If you’re sick reschedule.